- Hamad International Airport in Doha, Qatar was just voted the "best airport in the world" by Skytrax.
- I spent 48 hours in the airport on a recent trip to Doha and got to explore nearly every crevice.
- The airport is incredibly traveler-friendly with amenities for every type of flyer, including families.
Aviation rating company Skytrax has crowned Hamad International Airport in Doha, Qatar as the "best airport in the world" for 2021, with the airport beating out rivals in Singapore, Japan, South Korea, and more.
Home to fellow Skytrax favorite Qatar Airways, the Middle Eastern mega-hub serves both as Qatar's gateway to the world and an intercontinental transit point for global travelers. From Doha, travelers can fly as far as Auckland, New Zealand; São Paulo, Brazil; and San Francisco.
And in 2022, the FIFA World Cup will bring even more travelers through Hamad International's doors. Qatar is scheduled to host the games and stadiums are popping up around the country as a result.
On a recent trip to Doha to see the new Gulfstream G700 private jet, I was forced to stay at the airport for around 48 hours and got to see just what makes it the world's best. Here's what it was like.
I landed at Hamad International expecting to enter Qatar and go straight to my hotel after a 16-hour journey from New York. Qatar Airways invited Insider to the G700's unveiling and had arranged a visa for us to enter the country, as well as given us instructions on what we'd need to do to comply with pandemic travel regulations.
We landed at a remote gate where passengers were shuttled to the main terminal on busses. As I walked into the terminal, I never expected it to be my last time breathing fresh outdoor air for the next two days.
Read More: I flew on Qatar Airways and saw why it's one of the best airlines in the world even in economy
Instead of going through Qatar passport control, I was brought to the Oryx Airport Hotel and discovered that it was to be my new home from Saturday to Monday. For the second time this year, I was virtually trapped in an airport.
Qatar Airways is providing Insider with a discounted rate for the hotel stay given the last-minute change of plans
The airport hotel is located in the transit area of the terminal and is intended to house travelers and flight crews visiting on long layovers. Case in point, an Air Canada flight crew was checking in at the same time as I was.
Wanting to get some rest after the long journey, I made my way to my room for a sleep and a shower. The hotel is arranged in a horseshoe pattern around the main atrium and all the rooms are on one floor.
Many airports have airport hotels in the terminal but this was my first time having a room actually overlooking the terminal. The blinding lights of the massive LED screens in the terminal made it impossible to keep the shades open, almost like staying above Times Square.
But the room itself was quite nice and came was a king-size bed, TV, desk, and all the other standard hotel amenities. I could even order room service if I wanted.
Once rested, I got dressed up for my big Saturday night out on the terminal and headed out. I also made sure to be cognizant of the window overlooking the entire terminal when getting dressed.
This was my second time at Hamad International but I never stopped to really look around on my last visit. Little did I know that I'd get more than my fill on this trip.
There's only one terminal at the airport and it's divided into five concourses —A, B, C, D, and E. I found it surprisingly walkable for a 600,000-square-meter building. Moving walkways are in no short supply and I was able to get from top to bottom in around five minutes by using them.
A total of 37 jetway-equipped gates can be found in the airport and an expansion plan is currently underway. The airport will soon double its capacity to more than 60 million annual passengers.
Source: Hamad International Airport
I started in the main atrium, home to the famous 23-foot tall "Untitled Lamp Bear" sculpture, which the airport describes as "a playful piece that humanizes the space around it and reminds travelers of childhood or precious objects from home."
Source: Hamad International Airport
Lamp Bear is a natural attraction in the terminal and countless visitors were having their photos taken with it, including me.
Flanking the atrium was the airport's next great attraction, the duty-free shops. Qatar Duty-Free is the largest retailer at the airport with nearly 100 duty-free shops and boutiques, in addition to more than 30 restaurants and cafes.
It felt like I was walking through a shopping mall rather than an airport and nearly every luxury brand was represented. Brands like Bulgari, Gucci, and Hublot all had storefronts, among many others.
Even Qatar Airways had its own store, selling airline-branded merchandise. It was hard to resist not buying some model airplanes for my collection.
The airport truly comes alive at night with the evening bank of passengers. I was walking around well past midnight and the terminal was still buzzing.
After a few hours of my night out on the town, jet lag set in and hit me pretty hard so I headed back to the hotel. One cool feature of the airport's elevators is that they are touchless and buttons can be selected by waving a hand over them.
But of course, I only ended up sleeping for a few hours before being up at the ripe hour of 4 a.m. In just a few hours, the morning rush would bring travelers from around the world to the airport.
My airport tour later that day began in the exclusive Al Safwa First Lounge, intended for Qatar Airways' top clients include those flying first class and the airline's Privilege Club Platinum members flying in business class.
I could immediately see why this is the most exclusive lounge at the airport. It felt as if we were walking into a museum rather than an airport lounge. In fact, the lounge has artwork and artifacts on loan from the Islamic Museum of Art in Doha.
There are four main aspects of the lounge including shopping, working, relaxing, and eating. Armchairs dot the lounge for those that want to sit and relax in privacy as they await their flights.
And for even more relaxation, the lounge has its own spa with treatments including massages, facials, and more. Unlike other premium airport lounges, the treatments are not free and start at around $40.
Treatment rooms are specific to the type of service being provided. And attached are shower rooms where guests can get changed into their robes and freshen up afterward.
I was surprised to see a spa open during the pandemic, especially one with working showers. Most airport lounges in the US still keep their showers closed.
Lounge patrons looking to eat before their flights have two dining areas from which to chose. The larger dining room offers sit-down a-la-carte dining from an expansive menu with local and international dishes.
Alcohol is also served in the lounge, with a selection of wines and spirits available from the bar. Mocktails are also available for non-drinkers.
We had a chance to try some of the food and it lived up to Qatar Airways standards, right up to the presentation and quality.
The other dining area in the lounge is geared towards more casual dining.
Smaller items such as salads, sandwiches, and sushi were primarily on offer. And in both dining areas, QR codes replaced paper menus.
Those looking to get work done before a flight could make use of the business center, with Apple iMac desktop computers and printers available in private offices.
And finally, Qatar Duty Free has a private location in the lounge, taking the best of what's for sale in the terminal below.
The selection wasn't as vast as the shops below but it was carefully curated.
Al Safwa is one of nine airport lounges at Hamad International. Others include the Al Mourjan Business Lounge for business class customers, Mariner Lounge for traveling seafarers, and the Oryx Lounge for any customers that want to buy access to a lounge.
But the airport is more than its lounges. The Oryx Airport Hotel, for example, actually has a spa and fitness center of its own.
Located on the top floor of the hotel, the centerpiece of the facility is a 25-meter pool ideal for lap swimming or just idle floating. I wanted to go for a dip but didn't bring my swimsuit.
Other notable features include a full gym...
Squash court...
Spa...
And golf simulator.
All facilities except the spa, golf simulator, and squash court are complimentary for hotel guests; though, non-guests can pay to use the facilities.
Back in the terminal. the artwork continues in the concourses where towering sculptures double as children's play areas. Though tempting, I did not get to go down the slides.
Smaller playground-style children's areas can also be found in parts of the terminal.
Entertainment and connectivity are also surprisingly big themes. Private television areas allow travelers to sit down on a living room-style couch and watch content on a high-definition TV.
Apple computers are also stationed throughout the terminal, offering complimentary web browsing. Using the computers felt like I was in the Apple Store.
For those without access to a lounge, the terminal has a variety of food options ranging from high-end restaurants like Harrods Tea Room to a food court with Burger King and Red Mango.
In terms of pandemic safety features, masks are required in the airport and social distancing messaging is prominently displayed. Seats are still blocked off for distancing in the gate areas.
But the smoking areas are still open, in which groups of people blow clouds of smoke into the air.
After the tour, I wandered towards the back of the terminal to see how the new expansion was coming along. The construction didn't seem to impact the operation too much and I couldn't see too much from inside.
There was only so much that could be seen from inside the airport. Luckily, I got a better look the next day on a demonstration flight with Qatar Executive onboard a Gulfstream G650ER.
Concourses D and E will be extended and linked by a connector concourse to add more gate capacity.
The centerpiece will be a 10,000-square-meter tropical garden with a 268-square-meter water feature to rival Singapore Changi Airport's "Jewel."
More shops, restaurants, and lounges will also be added.
Freedom finally came on Monday night at around 7 p.m. With the stamp of a passport, I was officially allowed to enter Qatar.
Just a few hours later, I found myself back at Hamad International for my flight home to New York through London. As the saying goes, who says you can't go home (to the airport)?
It could've been worse. I could've been stuck at the old LaGuardia Airport.
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